Frequently Asked Questions

TheShaadi is a wedding planning platform built for multi-day South Asian weddings. Plan ceremonies from Mehndi to Reception, manage guests ceremony-by-ceremony, track your budget, book vendors, collaborate with family, and share a guest-facing wedding website — all in one place.

Yes. TheShaadi is available as a mobile app for iOS (iPhone and iPad) and Android, plus a web planner at theshaadi.app. Your wedding data syncs when you sign in with the same account.

Download the mobile app or visit theshaadi.app and sign up with Apple, Google, or email depending on what is enabled for your account.

Yes. You can invite family and collaborators to your wedding workspace so they can help manage events, guests, vendors, and other planning details according to the access you grant them.

You can manage guest lists per ceremony (Mehndi, Sangeet, Haldi, and more). Guests can RSVP through links you share or via your published wedding website, depending on how you configure your wedding.

TheShaadi supports vendor booking deposits and related payments through trusted payment providers such as Stripe and Razorpay. We do not store your full card number — payments are handled securely by the payment processor.

We use encrypted connections and reputable infrastructure providers to keep your data secure. For full details on what we collect and how we use it, read our Privacy Policy.

Yes. Use our account deletion page to submit a request from the email linked to your account.

Make sure you have an active internet connection and that you are using the latest version of the app. If the problem continues, contact support@theshaadi.app with your device type and app version.

Visit our Support page or email support@theshaadi.app.