TheShaadi

Support

We're here to help you plan your wedding with confidence. Reach out if you run into an issue, need account assistance, or have feedback about TheShaadi.

Contact us

Email our support team and we'll get back to you as soon as possible.

support@theshaadi.app

Typical response time: within 1–2 business days.

Delete your account

To request deletion of your account and associated data, use our dedicated page:

Request account deletion

Before you write

  • The email address associated with your TheShaadi account
  • Whether you're using the iOS app, Android app, or web planner
  • A short description of what you expected vs. what happened
  • Screenshots, if applicable

Common topics

  • Account & sign-in: Apple Sign In, Google sign-in, or email access
  • Wedding setup: Creating a wedding, inviting family, managing events
  • Guests & RSVP: Guest lists, per-ceremony RSVPs, and wedding website
  • Payments: Vendor deposits via Stripe or Razorpay
  • Data & privacy: Request account deletion

Self-service help

Many questions are answered in our FAQ.